Location: UK Hybrid (Office, Client Sites & Home Working)
Salary: £50,000 – £65,000 + Benefits (Depending on experience)
Security Clearance: Must be eligible for SC Clearance
An established technology consulting organisation is looking to recruit ServiceNow Developers to join its growing Digital Technology practice. This is an excellent opportunity to work on innovative ServiceNow implementations, developing enterprise workflow solutions that enhance customer, employee and technology experiences across a diverse range of organisations.
Working alongside experienced architects and consultants, you will contribute to the design, development and deployment of scalable ServiceNow solutions that improve operational efficiency and deliver measurable business value.
Role Overview
As a ServiceNow Developer, you will play a hands-on role in building and configuring ServiceNow applications, integrations and user experiences. Working within multidisciplinary delivery teams, you will develop modern digital workflows, support platform enhancements and help clients maximise the value of their ServiceNow investment.
What You’ll Be Doing
- Design, configure and develop ServiceNow workflow applications across a variety of business functions.
- Build solutions supporting Customer Experience, Employee Experience and Technology Service Management.
- Develop intuitive user interfaces using UI Builder, Service Portal and Experience Layer components.
- Configure role-based dashboards and automated workflows tailored to client requirements.
- Develop integrations with third-party platforms using ServiceNow integration capabilities.
- Contribute to workflow automation using Flow Designer, Integration Hub and platform APIs.
- Support customer journey improvements through enhanced digital services and user experiences.
- Collaborate with architects, consultants and business stakeholders throughout the project lifecycle.
- Troubleshoot technical issues and contribute to continuous platform improvement initiatives.
Skills & Experience Required
The successful candidate will demonstrate experience in:
- Developing and configuring applications on the ServiceNow platform.
- 1-3 years+ ServiceNow modules such as IT Service Management (ITSM), Customer Service Management (CSM), HR Service Delivery (HRSD) or related workflow solutions.
- JavaScript, HTML and CSS development.
- ServiceNow development tools including Glide API, Flow Designer and Integration Hub.
- Designing and implementing integrations between ServiceNow and external business systems.
- Creating user-friendly digital experiences and workflow solutions.
- Working collaboratively within Agile or multidisciplinary delivery teams.
- Strong analytical and problem-solving skills with the ability to translate technical solutions into business outcomes.
Desirable Experience
Experience with any of the following would be advantageous:
- ServiceNow UI Builder and Experience Layer.
- Customer journey optimisation and digital experience platforms.
- AI-enabled ServiceNow capabilities, including workflow automation and intelligent service management.
- ServiceNow certifications.
- Enterprise digital transformation programmes.
Working Model
- Permanent opportunity.
- Hybrid working combining office, client site and home working.
- Flexibility to travel to client locations as required.
Package
A competitive salary and benefits package is available, including ongoing professional development, access to industry-leading technologies, pension, private healthcare and the opportunity to work on large-scale digital transformation programmes with a broad range of enterprise clients.
Eligibility
Successful candidates must be eligible to obtain Security Check (SC) Clearance. This will typically require continuous UK residency in line with current UK security clearance requirements.
Apply with your CV for a confidential discussion.
Job Features
| Job Category | ServiceNow |
